Last Updated: September 7, 2026
Germantown Moving Company (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information is collected, used, protected, and shared when you visit GermantownMovingCompany.com, request a moving estimate, contact us, or communicate with us by phone, email, or online form.
By using this website or submitting your information, you agree to the practices described in this Privacy Policy.
About This Website
GermantownMovingCompany.com is a lead-generation website. Moving services requested through this website are provided by Gorilla Haulers (gorillahaulers.com). When you submit a quote request or call the phone number displayed on this website, your information and calls are routed to Gorilla Haulers so your request can be handled and answered.
1. Information We Collect
Personal information you provide. When you request an estimate or contact us, we may collect:
- Name
- Email address
- Phone number
- Pickup and delivery locations
- Type of service requested
- Preferred moving date
- Details about your move, such as the estimated size of your move
- Any other information you choose to provide in a form, message, or call
Website and usage information. When you visit this website, certain information may be collected automatically, such as IP address, browser type, device type, pages visited, time spent on the website, referring website or search source, general location information, and cookies or similar tracking technologies.
2. How We Use Your Information
Information collected through this website may be used to:
- Respond to your inquiries and provide quotes and estimates
- Route your request to Gorilla Haulers, the service provider, so it can schedule and coordinate your moving, packing, or storage service
- Communicate with you about your request
- Improve this website and the customer experience
- Maintain records for customer service, legal, and operational purposes
- Protect against fraud, unauthorized activity, or misuse of this website
3. Call Tracking and Recording
This website uses call-tracking technology (provided by CallRail) to measure how visitors find us. The phone number displayed on this website is a tracking number that forwards to the service provider’s phone line. Calls may be recorded for quality assurance, training, and record-keeping purposes; where recording is active, callers hear a notice at the start of the call. Call data, such as your phone number, call time, and call duration, is collected by our call-tracking provider.
4. How We Share Information
We do not sell your personal information. Information may be shared only as needed to operate this website, respond to your request, or comply with legal obligations, including with:
- Gorilla Haulers, the company that provides the moving services requested through this website
- Website, hosting, analytics, call-tracking, form, and communication providers that help operate this website
- Legal, accounting, or compliance professionals
- Government agencies, regulators, or law enforcement when required by law
5. Cookies and Tracking Technologies
This website may use cookies and similar technologies to improve site functionality, understand website traffic, measure performance, and improve the user experience. You may be able to disable cookies through your browser settings; disabling cookies may affect how certain parts of the website function.
6. Third-Party Links
This website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review their privacy policies before providing information to them.
7. Data Security
We take reasonable measures to protect the personal information collected through this website from unauthorized access, loss, misuse, alteration, or disclosure. However, no website, online form, email, or electronic storage system is completely secure, and we cannot guarantee absolute security of your information.
8. Data Retention
Personal information is retained for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.
9. Your Choices
You may contact us to request that we update, correct, or delete certain personal information, subject to any legal or operational requirements. You may also contact us if you no longer wish to receive communications related to your request.
10. Children’s Privacy
This website and the services offered through it are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that personal information from a child under 13 has been collected, we will take reasonable steps to delete that information.
11. State Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, such as the right to request access, correction, deletion, or information about how your data is used. To submit a privacy-related request, please contact us using the contact information below.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, the “Last Updated” date above will be revised. Your continued use of this website after any changes means you accept the updated Privacy Policy.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Germantown Moving Company
Germantown, MD
Email: info@germantownmovingcompany.com